Terms and Conditions

This agreement applies as between you, the User of this Website and Graduate Scheme Success Ltd., the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11 and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.

IMPORTANT INFORMATION REGARDING SUBSCRIPTIONS PAYABLE MONTHLY
  • Monthly payments constitute a payment towards the full balance of provision of services.
    The provision of services is advanced to the customer, prior to full payment of the balance for services. 
    Payment 1 is made to commence provision of services. Further payments are taken from the account holders chosen payment method, in line with the agreed payment schedule. 
    You remain liable for the full balance of the account, whether or not the service continues to be used. 

    E.G: Customer A starts a subscription in the month of January, paying in 12 separate monthly instalments. Customer A continues using the services for February, March and April, paying £20 each month. Customer A has thus paid 4/12 monthly payments towards their balance for services. A further 8 payments remain due.
    All services automatically renew at the end of a 12 month period, unless cancellation has been requested. 
     
    The above does not affect your statutory rights for cancellation as outlined in Section 14 of this document. 

1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:
Account:   means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
Content:   means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
Facilities:   means collectively any online facilities, tools, services or information that Graduate Scheme Success Ltd. makes available through the Website either now or in the future;
Services:   means the services available to you through this Website, specifically use of the GSS  proprietary e-learning platform;
Payment Information:   means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
Premises:   Means Our place(s) of business located at 130 Old Street, London EC1V 9BD ;
System:   means any online communications infrastructure that Graduate Scheme Success Ltd makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
User / Users:   means any third party that accesses the Website and is not employed by Graduate Scheme Success Ltd. and acting in the course of their employment;
Website:   means the website that you are currently using (www.graduateschemesuccess.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions; and
We/Us/Our:   means Graduate Scheme Success Ltd., a company incorporated with the Registrar of Companies for  GSS with Company registration Number 11625282, 130 Old Street, London EC1V 9BD.

2. Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

3. Business Customers

These Terms and Conditions also apply to customers procuring Services in the course of business.

4. Intellectual Property

  • 4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Graduate Scheme Success Ltd., Our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
  • 4.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.

5. Third Party Intellectual Property

  • 5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
  • 5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

6. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

7. Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Graduate Scheme Success Ltd. or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

8. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.graduateschemesuccess.co.uk without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at info@graduateschemesuccess.co.uk or call us in the following number: +44 8005427313.

9. Use of Communications Facilities

  • 9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
    • 9.1.1 You must not use obscene or vulgar language;
    • 9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
    • 9.1.3 You must not submit Content that is intended to promote or incite violence;
    • 9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
    • 9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
    • 9.1.6 You must not impersonate other people, particularly employees and representatives of Graduate Scheme Success Ltd.  or Our affiliates; and
    • 9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".
  • 9.2 You acknowledge that Graduate Scheme Success Ltd. reserves the right to monitor any and all communications made to Us or using Our System.
  • 9.3 You acknowledge that Graduate Scheme Success Ltd.  may retain copies of any and all communications made to Us or using Our System.
  • 9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.

10. Accounts

  • 10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Websiteyou represent and warrant that:
    • 10.1.1 all information you submit is accurate and truthful;
    • 10.1.2 you have permission to submit Payment Information where permission may be required; and
    • 10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
  • 10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
  • 10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of 12 months.
  • 10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

11. Termination and Cancellation of Accounts

  • 11.1 Either Graduate Scheme Success Ltd. or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
  • 11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

12. Services, Pricing and Availability

  • 12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from Graduate Scheme Success Ltd. correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services.
  • 12.2 Where appropriate, you may be required to select the required Plan of Services.
  • 12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.
  • 12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
  • 12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.
  • 12.6 All prices on the Website include VAT. In accordance with HM Revenue & Customs VAT Notice 700/1 (February 2014) and supplements thereof, Graduate Scheme Success Ltd. 

13. Orders and Provision of Services

  • 13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between Graduate Scheme Success Ltd. and you.
  • 13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:
    • 13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;
    • 13.2.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
    • 13.2.3 Relevant times and dates for the provision of the Services;
    • 13.2.4 User credentials and relevant information for accessing those services.
  • 13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
  • 13.4 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month (“billing cycle”) for charges accrued during the previous month (“billing cycle”) AND/OR as indicated in the order confirmation you received. Orders renew at the end of each 12 month period, unless cancellation is requested with a full calendar month notice prior to the end of 12 month period. 
  • 13.5 We aim to fulfill your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.
  • 13.6 Graduate Scheme Success Ltd. shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.
  • 13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
    Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
  • 13.8 GSS  provides technical support via our online support forum and/or phone. GSS makes any effort possible to respond to support requests within 30 minutes during European business hours (9am to 8pm ECT), but we do not guarantee a particular response time.

14. Cancellation of Orders and Services

We want you to be completely satisfied with the Products or Services you order from Graduate Scheme Success Ltd.. If you need to speak to us about your Order, then please contact customer care on +44 8005427313, or by email at info@graduateschemesuccess.co.uk or write to us at our address (see section 1 above). You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.
  • 14.1 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between Graduate Scheme Success Ltd.  and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform Us immediately using the following email: info@graduateschemesuccess.co.uk. Your right to cancel during the cooling off period is subject to the provisions of sub-Clause 14.2.
  • 14.2 As specified in sub-Clause 13.6, if the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
    • 14.2.1 If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete. If services are "partially" performed within the 14 calendar day cooling off period, then a pro-rata refund will apply. For the avoidance of doubt, "partially" performed relates to access and usage of the online portals, support manager, e-mail support, zoom calls or other advice. The billing amount for account manager advice and portal access during the cooling off period is as follows: 
      E-Mail: £10 per new e-mail thread and reply
      Telephone or Zoom Advice: £60 per hour, pro-rata per portion thereof
      Online Portal: 0-24% Completed-£0
      25-49% Completed-£50
      49-90% Completed-£150
      90%+ Completed-£250
    • 14.2.2 If you cancel the Services after provision has begun, then the minimum term contract of 12 months for the provision of services will apply. Where payment is made on a calendar month basis, then continuing payment shall be taken on a calendar month basis until full payment is made, or to such point as which the outstanding account balance is settled in full.
  • 14.3 Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and is subject to a minimum contract duration of 12 calendar months. Amounts over 28 days overdue, shall incur interest at a rate of 8% per annum + Bank of England base rate at the time. The purchaser is liable for all costs of debt recovery for the account. 

15. Privacy

Use of the Website is also governed by our Privacy Policy which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.

16. How We Use Your Personal Information (Data Protection)

  • 16.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
  • 16.2 We may use your personal information to:
    • 16.2.1 Provide Our Services to you;
    • 16.2.2 Process your payment for the Services; and
    • 16.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
  • 16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
  • 16.4 We will not pass on your personal information to any other third parties without first obtaining your express permission.

17. Disclaimers

  • 17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
  • 17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
  • 17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
  • 17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

18. Changes to the Facilities and these Terms and Conditions

We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

19. Availability of the Website

  • 19.1 The Website is provided “as is” and on an “as available” basis. GSS uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
  • 19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

20. Limitation of Liability

  • 20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
  • 20.2 Nothing in these Terms and Conditions excludes or restricts Graduate Scheme Success Ltd’s liability for death or personal injury resulting from any negligence or fraud on the part of Graduate Scheme Success Ltd.
  • 20.3 Nothing in these Terms and Conditions excludes or restricts Graduate Scheme Success Ltd’s liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
  • 20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

21. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

22. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

23. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Graduate Scheme Success Ltd..

24. Communications

  • 24.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to info@graduateschemesuccess.co.uk. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
  • 24.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.

25. Law and Jurisdiction and GDPR

These Terms and Conditions and the relationship between you and Graduate Scheme Success Ltd. shall be governed by and construed in accordance with the Law of England and Wales and Graduate Scheme Success Ltd. and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

We have a fully comprehensive set of measures that ensure our compliance with the Data Protection Act (DPA) 2018 and the UK General Data Protection Regulation (UK GDPR).
Our software solutions leverage the best tools and technologies such as TLS and VPN used in securing the transfer of data through a network from source to the destination. We have excellent mechanisms and systems in place to ensure our client’s data remains private and protected and be accessible only by authorised entities, as required under the DPA and UK GDPR.
An application level security is implemented to make sure authorised entities will be able to access the platform based on user permissions and roles assigned to them. So a user can only access data for which they have permissions for.
We understand that the data should only be utilized for the purpose for which is it meant, which is why we are always transparent with our clients in this regard. We also make sure that data is encrypted with our highly sophisticated encryption algorithms which a combination of the Advanced Encryption Standards (AES) and the RSA Encryption algorithms.
This ensures a strong security system that adheres to the GDPR standards. This AES algorithm is extremely efficient in 128-bit form and uses keys of 192 and 256 bits for heavy-duty encryption and the RSA is refer to as the asymmetric encryption algorithm because it uses a pair of keys.
The public key is used to encrypt a message and a private key to decrypt it. There is also an audit trail log system in place to ensure that all users’ activities within the network are captured. This will be essential to understand transactions done on the network and to provide digital evidence formally required by GDPR.
All data is stored and processed in central database servers and repos deployed in the United Kingdom of Great Britain and Northern Ireland. We also ensure that these databases are well secured by making sure the following is in place:
1. Setting up permission and user roles. Privileges will be granted based on defined in corporate directories. For example, a database administrator will be granted permissions for all database servers whereas a web administrator user would not need to have access such roles.
2. Once roles and permissions are defined. The users of the systems must always authenticate before logging into the platform. This could be done by assigning users a username and strong password and with the use of tokens.
3. Since users’ locations are identifiable from the IP address of their devices, we will put checks in place to restrict access from other locations. Restrictions can also be made on type of access users have when using the virtual private network (VPN)
To avoid downtime of system, backups of the systems is always conducted to ensure that data is available in case of a system failure or data corruption. To achieve this data is replicate to what is known as fail-over servers. This ensures that the entire network of system is distributed. In case one server is down there is a seamless continuation of operations from another server within the network.
In terms of the personal compliance of individual rights of the DPA, we operate a fully comprehensive system that provides for the compliance of each of the follows areas:
1. Right to be informed: All site visitors and clients are given full information on how their data may be used and processed, with the immediate right to opt out of this. This is done through our policies outlined for new visitors to our websites, and for those with whom we engage with outside of our webspace, this is issued to them prior to any aspect of formal communication.
2. Right of access: All those with whom we have engaged in any form of communication or data processing, have the right under a subject access request to access their data. The process for this is outlined very clearly through our online terms and conditions and in the publicising of Mr. Richard Vernon has the designated data control officer. When a request occurs, this is dealt with in a timely manner.
3. Right to rectification: We know how and have a formal policy process for the rectification of incorrect data, to ensure that it is corrected in a timely and efficient manner.
4. Right to erasure: All clients can permanently delete any of their profiles with ourselves. We have a policy in place to ensure that any requests for erasure are dealt with within a one-month period.
5. Right to restrict data: We have in place a secure storage facility, as outlined above under encryption, that allows the storage of data from which clients have told us not to delete, but rather to restrict it. A process is in place when such a request occurs.
6. Right of portability: Client data held can be automatically transferred to a csv format at the request of the client, and as such has portability.
7. Right to object: We have in place a full process for the swift processing of the objections of individuals for the processing of their personal data. In addition, our website has full functionality, to opt in and to opt out of separate aspects of support, or direct messaging. Right to object requests are taken seriously and have a full process outlined to ensure satisfactory and swift outcomes.
8. Right related to automatic profiling: This is used only necessary for the entry into or performance of a contract; or authorised by domestic law applicable to us; or based on the individual’s/client’s explicit consent. Where this is done, we have given all clients information about the processing and have introduced simple ways for them to request human intervention or challenge a decision and we carry out regular checks to make sure that your systems are working as intended.

GSS has complex involvements, both internally between departments and externally with partner services and agencies. Some of the fundamental functions of the company rely on the safe and secure transfer of information between internal departments and external partners/agencies.

The foundation of this transfer is based upon the available facilities that can be used in a timely and secure fashion, dependent upon the classification of the data in the transfer.

The secure file transfer facilities provide the appropriate mechanism by which the information, of any type or classification, can safely and securely by transferred as and when required within the GSS and between external partners/agencies.  

Emails   sent   from   one   of   the “graduateschemesuccess.co.uk” accounts   to   another “graduateschemesuccess.co.uk” account, are encrypted and deemed secure for file transfer of any classification (public, controlled or restricted).

When sending to a team/generic email account, our policy is that this must be checked that all persons with access to the team email address are authorised to view any attached files.

Delegate access is reviewed to ensure delegates are authorised to view files. If delegate access is not authorised any email with attached files are saved to a secure network location.

Emails classified as ‘restricted’ are not sent to distribution lists unless everyone in the distribution list is authorised to access information included in the email. Emails sent from a graduateschemesuccess.co.uk email address to a non-registered safe email address, are deemed insecure because they do not stay within the email system and are only used to transfer documents/files that are classified as ‘Public’. ​

Graduate Scheme Success has secure data transfer availability, using encryption services, and secure transfer services software. This software platform meets the latest transfer security standards, using Transfer Layer Security and Virtual Private Network capabilities. It is develop leveraging the 3 cipher suites, all with the perfect forward secrecy (PFS), authentication encryption and additional data (AEAD), and modern algorithms.

With TLS 1.3 integrated in this software this means that content hiding is enabled by a minimal set of clear text protocol bits. As a result, less user information is visible of the network and hence we are guarantee that maximum privacy and security in terms of data transfer will be in place.

With the VPN integration in the software, we are sure to anonymize or online presence. What this simply means is that the actual IP address which provides information of your location and device on the network is masked with a different IP address to the outside making it impossible for intruders to identify the IP address assigned to a network computer or device. This allows for safe transfer of data without the risks of been hijacked by some unauthorised persons.

All those within the authority staff, of whom communication is regularly required, will be added to a safe list of recipients for the receipt of encrypted emails. Each application candidate will have access to a secure online portal, which allows personalised communication with their dedicated support manager.

Access to this portal is secured through two factor authentication, thus providing a level of assurance that access is only available to that individual, and as such all communications remain secure. In the figure 1 below we describe the architecture of our proposed software platform.

The devices is where the software will be installed. With the use of APIs we will able to channel any data leaving a network device to the TLS and VPN client module to first encrypt and secured this data before sending it to the recipient via internet connectivity.      

Figure 1: Architecture of proposed software application for data transfer



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